Pennsylvania Psychiatric Institute (PPI) - Harrisburg, Pennsylvania

Lisa Godfrey

I was scared to be admitted. However, the staff were very caring and available to my needs. The group sessions were good, food choices good. The only issue i had was the bed being so uncomfortable.

Alyssa Bellucci

My experience with PPI has been incredibly positive. All staff has offered constant support and compassion, and I believe overall they have a great system in place for caring for patients. In addition to resources and community connections, their help lines are also available 24/7, which has been instrumental for appointment scheduling, questions, and other needs. ⭐️⭐️⭐️⭐️⭐️

hennessy gorham

Awful, not even in inpatient, and the people dealing with things outpatient underperform and it’s gross…it’s 2024; and those employees who don’t care are underperforming; please hire people who do their jobs amazingly that aren’t just another body…..it is a joke, no excuses for NO expression or explanations…unacceptable for this time, very let down

Miles Rohrer

Today I drove an hour to visit my partner in adolescent unit, who I've been living with for the past year. And I had confirmed with 3 staff that I'd be able to visit them. I was on the visitation list, and their parents approved me visiting ahead of time. But when I got there I was rudly turned away, and shortly after I came back up to ask a question. After sitting there for about 10 minutes, I was greeted with 2 truly unsympathetic and pushy security guards. And they forced me to leave, without me even doing anything wrong.

Sara list

Are you KIDDING ME? I had a telehealth appointment for January 10, 2024 and I got a robocall confirming this about 2 days before the appointment. The day comes and I don’t get a link, so I start calling. Outpatient services won’t answer so I call again and the receptionist transfers me again and tells me to call back if they still don’t answer. I do that and she puts me through to someone who said he was the “admissions manager” who “doesn’t know what’s going on but he will find out and definitely call me back.” Guess who didn’t call?

It’s hard having a mental health issue and getting in anywhere. I finally find a place and they constantly jerk me around rescheduling appointments (try me PPI, I have it all documented), but they would fill my medications so I wasn’t too upset about having appointments rescheduled 2 and 3 times by them. Now I have an appointment and they can’t be bothered to show up. I was told today that they’re not doing telehealth right now? Did anyone tell me? Did the robocall tell me this changed? Nope.

These practices are horrible for someone who depends on medication to function and if they don’t know this they shouldn’t be in practice.

Christie S

If you want your appointments canceled over and over and to never see your Dr, this is the place to go. ? Worst customer service ever! Your appointments get canceled and no one calls to tell you. Brenda behind the desk loves to call you the wrong name even when you have told her your name a hundred times! This place SUCKS!!!!!

snt 22

i have been a inpatient in PPI. There are some good staffs and bad staffs some staff are unprofessional & immature. But most are amazing and so kind hearted. My problem with this impatient facility is that the doctors that work here are so odd. They are the complete opposite of understanding. They are so rude and they make you feel like youre crazy. And the supervisors there self- pity themselves so much it’s extremely weird.

Rayner Fox

I was a patient here with Dr Dalke for 3 years before she left and stuck me with Dr Kunkle and Dr Passley-Clarke, and immediately they made me unsafe and discharged me from treatment for being transgender and for asking for an anxiety medication to help with my severe anxiety that stems from complex post traumatic stress disorder due to being a trafficking and CSA survivor. Instead they have prevented me from seeing a psychiatrist, and they tried to force me to stop taking the lithium I've been taking for 15 years by refusing to let me access refills. I've called the patient advocate and I was promised a new doctor and refills until I found one. Instead, I was offered an appointment at 8 am on a day I work despite me living close to two hours away. I instead got an intake elsewhere, and now I'm not allowed to get my refills at all. Dr Kunkle told my pharmacy to not give them to me because I got a different doctor. I have 5 days of meds, a month of refills I can't access, my next appointment is the 22nd (21 days away) and the patient advocate and nurses here are refusing to do anything to make sure I don't go through lithium withdrawal. All because I mentioned being trans and wanting treatment for my diagnosis. This place isn't safe, they discriminate against the LGBT community and they purposely hurt patients who try to get treatment elsewhere. I already reported them to the state and I encourage others to as well.