PsychNP Wellness Center, LLC - Towson, Maryland

Gabriella Giannini

Was able to get in quickly with an NP and the front desk people were very nice and helpful. But unfortunately my NP waited until the end of a $358 (billed to insurance) hour-long new patient appointment to tell me that she doesn't feel comfortable prescribing the medication I have been on for the last 7 years. Suggested trying an entirely new medication. Would be nice to know beforehand which would save everyone time and money and would've allowed me to look for another provider.

Mj Swicegood

I have been without my medication and going through withdrawals for several days. I called the front desk and was told to use the portal, with no indication of how to do so or where the link was, etc. The front desk said they would contact me doctor as "a courtesy" (isn't that their job?) to get me my meds but two more days have gone by and I now have to miss work because of side effects of not having my medication.

The rest of my meds have been filled. Am tired of being sick.

Anthony Jenner

I was very nervous going back to
psychiatry, but it was time. The staff were caring. The nurse I saw was so polite and caring and actually listened. I am so happy I decided to make that call. I even sent my brother here and he also felt very welcomed. It changed my life and my family is so much better. If anyone is on the fence you deserve good mental health care. Go here and see for yourself.

Ava Hoffman

It's so refreshing to have a provider who actually listens! Wendie Malkinski is so real with me. I've been seeing her for a few years, and I've always felt listened to and validated. I also really appreciate the option to do telehealth appointments.

ashley jenkins

Awful. Absolutely terrible experience. Is 0 stars an option? If you care about your mental health, seek help elsewhere.

The provider arrived to the telehealth appointment fifteen minuets late. I could see that she was online and available from the time the appointment should have started until she decided to actually join me. I explained to the provider that I only booked this appointment for twenty minuets, and because of her tardiness, I would need to end the appointment early.

Lindsey Burd then had the *audacity* to charge me the missed appointment fee!! Naturally, I called the bank to stop payment on thee fraudulent charges. If you value your mental health, I would suggest working with other people who value it too.

This practice isn't anything but a bunch of quacks. I don't even think there are any actual Doctors on staff, just a bunch of nurses hahahaha.

Edit: I've read the other reviews on this page, and it seems like my experience is not the exception, it's the norm.

Haley Svehla

Office staff is TERRIBLE! Never answer the phone, and even though the answering machine says they will return your calls in 24 hours, they won’t. I called every day for a week trying to get in touch with someone over a billing error. I have never experienced such an unorganized doctors office in my life. Dr Brill was alright, only got to see her twice before deciding to find a new psychiatrist. Had the office staff been better I would have continued to be a patient, however it wasn’t worth the headache.

Delphine Hill

I tried to make an appoitment with Christine W and Beatrice was so rude and dismissing,I decided to cancel my appointment. I open this page to write the review and the first thing I see is someone had the same experience. I don't know how she is the first line person in a mental health practice. I have never experienced this type of rudeness ever. I wonder how many people didn't receive help because of her rudeness.

Dina Youngblood

Office staff lack severely. Been using a specific provide that I followed to this practice that has literally ghosted me as the Mom and my two children. Would not recommend. Very unprofessional service. Hoping the owners of this facility look into the emails to see exactly how many times I tried (and ways through the portal) to reach out and get help for my children.